We are change makers

At Fidelity Labs, we don’t accept the status quo. We’re debating, experimenting, researching, teaching, and collaborating on new ideas to help people live better financial lives.

What we do

Incubate new businesses

Incubate new businesses

We have dedicated teams that work like startups within our organization. Using a combination of good old-fashioned ingenuity, and innovation methodologies such as Design Thinking and Lean Startup, incubators take a customer-centric approach to problem solving, with a focus on rapid experimentation, and the permission to fail.

Teach & share innovation

Teach & share innovation

We share our expertise with the world, and not just by speaking at industry events. We run innovation programs and host Design Thinking boot camps and crash courses here at Fidelity Labs, we lead popup classes at the Stanford d.school, and we teach middle- and high-school students through programs like Citizen Schools. We also bring in industry leaders to speak to the Fidelity community on innovation topics.

Research the future

Research the future

Our researchers and strategists look three to five years out for technologies and changes that may impact our customers. They help us understand the potential of emerging technology, explore innovation globally, and identify projects worth pursuing. We share our research across the firm, and support incubators and colleagues beyond Fidelity Labs.

Stress test new technology

Stress test new technology

When it comes to technology, we’re hands-on. So while our ideas begin with research and evolve through user testing, they come to life by building prototypes that lay the foundation of new products and services. Whether it’s Virtual Reality, Artificial Intelligence, or wearables, we’re testing it out and looking for new ways of using it to improve people’s financial lives.

Fidelity’s commitment to innovation led to the creation of Fidelity Labs in 1998. Here are some notable innovation milestones at Fidelity Investments.

Historic Firsts

2016

2016

Fidelity Labs marks its 100th patent

2014

2014

Fidelity Labs creates the first investing app for a smartwatch

2011

Fidelity Labs builds a new business incubator

2011

Fidelity Labs builds a new business incubator

2010

2010

Fidelity mobile apps enables customers to access their brokerage accounts on the go

1999

1999

Fidelity introduces the e401k, the first Internet-based 401(k) plan targeted to small businesses

1998

Fidelity creates Fidelity Labs

1998

Fidelity creates Fidelity Labs

1995

1995

Fidelity is the first mutual fund company to launch a public website

1979

1979

Fidelity launches the first voice-activated computer response system for price and yield quotes 24 hours a day

1974

1974

Fidelity is the first to sell funds directly to individual investors over the phone

1965

1965

Fidelity installs a mainframe computer—one of the first investment companies to do so

Did you know?

FACT

We founded TEDxBoston.

We took over an auditorium to watch Watson win Jeopardy on live TV.

We teach Design Thinking to high-school kids.

We work with IDEO, the Harvard iLab, MIT Media Lab, and Stanford d.school.

FACT

We have hosted Sir Tim Berners-Lee, Arianna Huffington, and General Stanley McChrystal.

We make it a priority to talk to customers as often as possible.

We average 12 patents a year.

We created the first investing app for a smartwatch.

FACT

We make prototypes with everything from pom poms to fly swatters.

Our work spaces are flexible and ever changing.

We have offices in the US, India, Ireland, China, and the UK.

We own two of the first 50 NVIDIA DGX-1 Artificial Intelligence supercomputers.